Future Fit for Sales Teams
Course Overview
Sales teams in the building and specification industry are operating in a competitive, fast-changing environment where both technological capability and emotional intelligence shape customer success. This full-day course blends two essential skill sets.
Participants learn how to use ChatGPT to prepare proposals, engage customers, improve follow-ups and strengthen their communication quality. Sales teams explore how to understand customer motivations, manage conflict, listen actively, and stay objective under pressure.
What You Will Learn
This course helps you become a trusted advisor, showing clients the real value of your products beyond just price. You will learn to:
- Generative AI for Sales Success
- Understanding Generative AI for Sales Teams
- Prompt Crafting for Sales Scenarios
- AI-Enhanced Sales Communication
- Using AI for Difficult Sales Interactions
- AI for Sales Planning & Productivity
- Emotional Intelligence & High-Performance Communication
- Understanding Clients, Their Motivations and Their Drivers
- Managing Emotional Detachment in Business
- Conflict Resolution & Professional Negotiation
Course Details
- How Long: The course time can change to fit your schedule, from short 1-hour meetings each week to full-day sessions. You get to choose!
- How We Teach: Our expert trainers will lead the course for 5 to 10 people at a time. This can happen in person in Gauteng or online using MS Teams.
- Your Materials: You will get a workbook with hands-on activities, links to more reading, and helpful YouTube videos.
- Finish Strong: You will receive a certificate when you complete the course.
- Extra Help: Get one month of free support by phone and email after the course.
Why This Course Matters
By combining AI capability with human-centred communication skills, this course equips sales teams to operate with confidence, clarity and professionalism across the full sales cycle.
Statistic
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“In industries like construction, AI agents can forecast sales based on market trends, helping you fine-tune your quoting for better results.” – Datagrid, 2025
Testimonial
“The Professional Specification Sales course was dynamically presented over Soom and the interaction with my team was great. It enhanced my specification teams’ knowledge and added confidence to drive spec sales by giving practical tools and tips that they can immediately take into the field. Highly recommended!” – Kerry-Lee Mannix, Interslab, Ceasarstone