Smart Account Sales

Course Overview

Managing key customer accounts well is vital for steady growth in the construction industry, especially when sales cycles can be long. This hands-on account management training gives you important skills for working in the business-to-business (B2B) market. It aims to make your current skills even better and help you think about account sales in new ways. This course focuses on helping your customers improve their own results, while also boosting your company’s revenue and strengthening customer loyalty.

What You Will Learn

This course helps you tackle challenges like disorganised customer information and aims to enhance your team’s ability to meet account growth targets. You will learn to:

  • Understand account sales and the sales steps in the projects industry.
  • Master how to sell more to current customers and offer them related products or services. This directly improves account growth.
  • Learn smart ways to talk about discounts.
  • Handle worries and difficult questions that come up in account sales.
  • Work well with your team and communicate effectively in sales.
  • Learn how to work with the team of people who make buying decisions.
  • Start projects where you create things together with your accounts. This builds stronger relationships and helps with co-creation initiatives.
  • Get project management skills useful for an account manager.
  • Build a strong plan for your main accounts: how to track and measure your goals to help sales grow. This links directly to getting tangible results and measurable KPIs.

Course Details

  • How Long: The course time can change to fit your schedule, from short 1-hour meetings each week to full-day sessions. You get to choose! 
  • How We Teach: Our expert trainers will lead the course for 5 to 10 people at a time. This can happen in person in Gauteng or online using MS Teams.
  • Your Materials: You will get a workbook with hands-on activities, links to more reading, and helpful YouTube videos.
  • Finish Strong: You will receive a certificate when you complete the course.
  • Extra Help: Get one month of free support by phone and email after the course.

Why This Course Matters

Many sales leaders find that their account managers struggle to meet targets for selling more to existing customers and growing accounts. This course gives you the industry-specific content and practical tools needed to apply what you learn immediately, strengthening your capabilities and helping you overcome these challenges.

Statistic

What our clients say

“Great learning, we really liked the interaction. Thanks to the industry-specific content, my team can apply what they have learnt immediately, reinforcing, and strengthening our capabilities at an international level.” Pieter Aucamp, Jaeger TTC

Enquire about this course