Managing key customer accounts well is vital for steady growth in the construction industry, especially when sales cycles can be long. This hands-on account management training gives you important skills for working in the business-to-business (B2B) market. It aims to make your current skills even better and help you think about account sales in new ways. This course focuses on helping your customers improve their own results, while also boosting your company’s revenue and strengthening customer loyalty.
This course helps you tackle challenges like disorganised customer information and aims to enhance your team’s ability to meet account growth targets. You will learn to:
Many sales leaders find that their account managers struggle to meet targets for selling more to existing customers and growing accounts. This course gives you the industry-specific content and practical tools needed to apply what you learn immediately, strengthening your capabilities and helping you overcome these challenges.
Only 28% of sales leaders agree that their account managers regularly meet cross-selling and account growth targets – Gartner
“Great learning, we really liked the interaction. Thanks to the industry-specific content, my team can apply what they have learnt immediately, reinforcing, and strengthening our capabilities at an international level.” – Pieter Aucamp, Jaeger TTC
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